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Being a True Rewards member gives you insider access to the best of Golden Entertainment at our 140+ locations that offer world-class experiences at a premium value.

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Fill in your username or email in the field below. An email will be sent to your registered email address. You will need to click the link in this email to confirm the change of password. If you cannot remember your username or you are unable to change your password please contact support. Hello Casino is a brand managed by White Hat Gaming Limited (Company). The Company is registered in accordance with Maltese law with registration no. C73232 whose registered office is 85 St John Street, Valletta, VLT1165, Malta. You can also try #4WinKey an easy tool to reset windows password: to Reset Windows 10 Password without software using Command Line. Casino.com is licensed and regulated to offer online casino gaming services under the jurisdiction of Gibraltar. ©2021 Casino.com is an internationally registered trademark. Our friendly Customer Support team are available to help with your password reset day and night, all year round. We're just a call away, so contact us via one of the.

With True Rewards, you can earn and redeem points at any of our properties all with one card.

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And you won’t have to deal with any of that fine print nonsense and confusing language that comes with other rewards programs.

Check your points, tier status and more at any time when you activate your account online.

Our Properties

Get Rewarded

Whether you’re on Las Vegas boulevard, at your neighborhood tavern or making a grocery run, you can earn points on your True Rewards card by dining or playing at any of our locations in Nevada or Maryland. Redeem your points where you earn them or visit our casino, taverns or participating supermarkets to redeem.

Earn & Redeem

True Rewards Benefits

The more you enjoy the real entertainment offered at our resorts, casinos, taverns and participating supermarkets, the more points you'll earn and benefits you’ll receive. But whether you’re True, Loyal, Solid, Legit or Epic, you’re always Golden.

Property-specific benefits are available at each casino True Rewards Center or each participating neighborhood tavern or supermarket.

Casino Tier Evaluation: 12 months
Tier Earning Periods: January-December
Tavern and Grocery Store Evaluation: 6 months
Tier Earning Periods: January-June and July-December

Earn Points

Redeem Points


Earn True Rewards points doing the things you enjoy most. Yeah, it’s really that easy.

These are your points – you’ve earned ’em. Now, redeem YOUR POINTS, YOUR WAY, doing what you love most.

Playing

Whether you prefer the rush of a slot machine, cleaning up with a fierce poker face or successfully spelling “BINGO,” you get to earn points your way at any of our resorts, casinos, taverns and participating supermarkets.

Slot/Video Reel/Video Keno$1 = 1 point
Video Poker/Multigame$2 = 1 point
Full Pay Video Poker$4-$8=1 point
Based on type of machine
Table GamesEarn points based on the type of table game, average bet and amount of time played
Bingo$2 buy-in = 3 points
Live Keno$1 buy-in = 8 points
Playing

Redeem YOUR POINTS, YOUR WAY at any of our eight casinos located in Nevada and Maryland, our 60+ neighborhood taverns in Nevada or our 60+ participating grocery stores in Nevada.

Casino500 points = $1 Free Play*
Tavern/Supermarket1,000 points = $1 Free Play

*Rocky Gap Casino 1,000 points = $1 FREE PLAY

Partners

Enjoy Perks From Our Partners

We think it’s time for you to get the most out of your rewards program. That’s why we've established partnerships with local, regional and national brands you love, so you can earn rewards and gain access to exclusive benefits and offers.

Smith's Food & Drug Stores

Grocery Gift Card Redemption

Casino 2021 Reset PasswordAs a True Rewards member, you will have the opportunity to use your points and redeem earned points for grocery gift cards in participating Smith’s supermarkets in the Las Vegas Valley.
Albertson's

Grocery Gift Card Redemption

As a True Rewards member, you will have the opportunity to use your points and redeem earned points for grocery gift cards in participating Albertsons supermarkets in the Las Vegas Valley.Casino 2021 Reset Password
Lyft

Tiered Ride Share Credits

As a True Rewards member, you’ll will periodically (dependent on tier) be awarded ride credits to be used exclusively through Lyft ride sharing services.

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New Member

Sign up at a location near you

  • Sign up at a rewards center at any of our Golden Entertainment locations. Must be 21+ with valid government-issued ID.

Current Card Holders

Make the Switch

  • If you are already a member of ace/PLAY, Golden Rewards, Beer & Bites, Checkout Rewards, Gold Mine or Rocky Gap Rewards program, it’s time to make the switch to True Rewards.
  • Get your new True Rewards card at a rewards center within any Golden Entertainment property. Just bring your valid government-issued ID and current rewards card.
  • Any existing points you have on your current card will carry over for a one-to-one transfer.

Activate Your Online Account

Activate or sign into your account

  • Activate your account and enter your True Rewards number and PIN to get started.
  • Once you activate your account, you have unlocked your personalized web portal where you can check your points, tier status, offers and account details at any time.

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FAQ'S

Still have questions about True Rewards?

We’ve got answers
  • What changes should I be aware of with True Rewards?

    Effective August 1st we extended the tier earning period for locals to match non-locals at a full 12 months. We have discontinued one element of True Rewards, Dividends and replaced another, Mystery Point Multipliers, with more frequent multipliers in our promotional calendar.

  • What do I need to do to take advantage of the longer tier earning period for locals?

    Absolutely nothing! Due to the lapse in earning period during the pandemic closure, we had awarded you your HIGHEST achieved tier since the rollout of True Rewards and you will maintain that tier throughout the remainder of the year unless of course you earn a higher tier. Beginning in January 2021, locals will automatically have a FULL YEAR to earn tier status.

  • Why did you decide to discontinue Dividends and Mystery Point Multipliers?

    In terms of Mystery Point Multipliers, we decided to replace the program in part due to negative feedback received from our guests. In terms of both programs, we feel it is time for a change to give us more flexibility with our promotions and create more exciting daily and weekly promotions for you to take advantage of with True Rewards. While we recognize that some changes to True Rewards will not be received positively from all of our members, we are confident you will be happy with the many new things we have planned to our property promotional calendars!

  • When will I be able to redeem my Dividends this year?

    For locals, Dividends earned between January-June this year will be evaluated on July 1st and available for redemption in equal amounts per month from July-December. Dividends earned in July this year will be evaluated on August 1st and available for redemption in August. For non-locals, Dividends earned between January-July this year will be evaluated on August 1st and available for redemption from August-December.

  • Did any other True Rewards benefits change like point earning rates, point earning for table games or point earning for retail (non-gaming) purchases?

    Absolutely not! Our earn and redemption rates have remained unchanged, you can still earn points for all gaming and select non-gaming purchases as well as redeem earned points at over 140 locations!

  • I already have an ace/PLAY, Golden Rewards, Beer & Bites, Checkout Rewards, Gold Mine or Rocky Gap rewards card. Do I need to become a True Rewards member?

    Yes. At the time your favorite location goes live with True Rewards, your current card will no longer work. You will receive correspondence as your location goes live. To become a True Rewards member, visit any Golden Entertainment location to make the switch as soon as your preferred destination goes live with True Rewards. Find a location

  • What are tier points and how do I earn them?

    Tier points are BASE points earned which are used to determine your tier level (True, Loyal, Solid, Legit or Epic). Base points do not include multiplied points or adjusted points. You can earn points when you play or dine at any Golden Entertainment location. Select casino bars and restaurants apply.

  • At which Golden Entertainment locations can I earn and redeem True Rewards points?

    True Rewards points can be earned and redeemed at any Golden Entertainment casino, tavern or participating grocery store. See the full list of Golden Entertainment locations here.

  • Do my points ever expire?

  • Where and how can I spend my points?

    True Rewards points can be earned and redeemed at any Golden Entertainment property, and on select True Rewards partners products and services. Select restaurants at casinos do not apply.

  • How do I earn points for purchases at bars and restaurants?

    Keep your card handy to show at the time of a transaction, your server or other Golden Entertainment team member will swipe your True Rewards card at time of transaction.

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SOUTH BEND, Ind. — The tribal casino in South Bend could become a full-fledged competitor to Indiana’s other casinos later this year under a deal reached between state officials and the tribe.

The Four Winds South Bend Casino owned by the Pokagon Band of Potawatomi has been limited under federal law to only electronic games since it opened in January 2018. The agreement finalized this past week would allow the addition of live table games such as blackjack and roulette, slot machines and sports betting.

In exchange, the Dowagiac, Michigan-based tribe would pay 8% of its slot machine winnings to the state and continue its 2% payments to the city of South Bend. That total, however, will remain be far below the 25% tax rate paid last year on total winnings by Indiana’s 13 state-licensed casinos.

The 20-year agreement signed by Gov. Eric Holcomb and Pokagon Chairman Matthew Wesaw still needs approval from the Indiana Legislature before it takes effect.

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The tribe, which has three casinos in southwestern Michigan, asked Indiana officials in August 2019 to start negotiations on expanding its gambling options.

“The executed compact comes after many months of negotiations and hard work,” said Sara Gonso Tait, the Indiana Gaming Commission’s executive director. “The state team took great measures to ensure this compact complies with all state and federal laws and includes provisions permissible under federal law.”

Pokagon Band officials declined to comment on their plans for the South Bend casino until after the Legislature acts, spokesman David Gutierrez said.

Provisions in the agreement would also prevent state officials from allowing new casino competition across most of northern and northwestern Indiana, including the existing casinos in Hammond, East Chicago, Gary and Michigan City.

The ongoing project for a new $300 million on-land casino in Gary would be allowed to continue, but the other three Lake Michigan casinos would be limited to building new facilities at their locations as allowed by current state law.

The agreement would only allow the Four Winds Casino to offer sports gambling at the casino, prohibiting the statewide online sports wagering that the state-regulated casinos can provide.

The tribe, which counts nearly 6,000 members, has a similar agreement with Michigan for its casinos in New Buffalo, Hartford and Dowagiac.

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